top of page

Refund Policy

Welcome to Flexmob Physiofitness (Flexmob Sdn Bhd 1380025-V)
We are committed to your satisfaction with our products and services. This Refund Policy only applies to all purchases made through our website here at

Eligibility of Refund

  1. Product Issues: If you encounter any defects or issues with the product, please contact us within 7 days of purchase.​​
  2. Incorrect Charges: In case of any incorrect or unauthorized charges, please reach out to us immediately for rectification.
Refund Process
  1. Contact Us: To request a refund, please reach out to us via email at with your order details and reason for the request.

  2. Evaluation: All refund requests are subject to an evaluation process, which may include a request for additional information or evidence of the issue.

  3. Approval: If your refund request is approved, it will be processed within 3 business days.

  4. Refund Method: Refunds will be processed to the original method of payment.


  • Digital products, downloadable content, and personalized items may not be eligible for a refund.

  • Services that have been fully utilized or completed may not be eligible for a refund.

Changes to Refund Policy:

Flexmob Sdn Bhd reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Information:

If you have any questions about our Refund Policy, please contact us at:

Flexmob Sdn Bhd, D-6-47, 10 Boulevard, Kayu Ara, Petaling Jaya, Selangor.


Phone: 016 - 200 8552



By purchasing from our website, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.

bottom of page